Note: The data you enter must match what your school has provided to Aetna, otherwise you will receive an error message. If you experience issues authenticating and/or would like to verify the demographic information in Aetna’s system, please contact Aetna Customer Service at 1 (877) 480-4161.
Available ID cards will display once you hit submit. Select the ID card you would like to receive and then click Send Email.
Note: If you’d like to receive your ID card at an email address other than the email on file with Aetna, please select Edit and you will be prompted to enter an alternative email address.
